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Privacy Policy 

Welcome to www.himbafragrances.com, owned and operated by HIMBA fragrances.

At HIMBA Fragrances, we value our customers and respect your privacy. Your visit to our website and use of any services or features provided are subject to our Terms and Conditions.

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This Privacy Policy, along with our Terms and Conditions, Cookies Policy, and any other referenced documents, outlines the basis on which we collect, use, and protect any personal data you provide to us. As the data controller, we are responsible for your personal data. Please read this Privacy Policy carefully to understand how we handle your data and your rights concerning it.

Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect information from children under 13.

Scope of this Policy

This Privacy Policy applies solely to information collected on www.himbafragrances.com. It does not cover information you submit on other websites, such as social media platforms (Facebook, Twitter, Instagram, YouTube) or any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

How We Store Your Data

  • Digital Data: Stored securely on password-protected computers with digital backups.

  • Physical Data: Stored in locked cabinets.

Information Collection and Use

We collect personal information from you under the following circumstances:

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  • When you visit our website.

  • When you fill out forms on our site, in-store, or communicate with us via phone, email, or otherwise.

  • When you register on our site, subscribe to our services, or place orders.

  • When you submit inquiries, feedback, suggestions, or participate in our surveys or market research.

  • When you interact with us on social media or through third-party apps.

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We retain your personal information only as long as necessary for the relevant activities.

Email Marketing

With your consent, we may send you emails about our Kickstarter campaigns, new products, and other updates.

Consent

By providing us with personal information to complete a transaction, verify your payment, or arrange a delivery, you consent to our collection and use of your data for that specific purpose. If we require your personal information for secondary reasons (e.g., marketing), we will ask for your explicit consent.

Withdrawal of Consent

You can withdraw your consent at any time by using the 'unsubscribe' link in our marketing emails or contacting us directly.

Disclosure

We may disclose your personal information if required by law.

Third-Party Services

Third-party providers, such as payment gateways, will only collect, use, and disclose your information as necessary to perform their services. We recommend reviewing their privacy policies.

Security

We take reasonable precautions to protect your personal information. Payment card information is encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Legal Basis for Processing

We process your personal information based on one of the following legal grounds:

  • Consent: For instance, when you consent to receive marketing communications.

  • Legitimate Interests: When necessary to understand our customers, promote our services, and operate effectively without infringing on your rights.

  • Contractual Necessity: To process your orders and deliver products.

  • Legal Compliance: To comply with legal obligations.

Data Breach Protocol

In the unlikely event of a data breach, we commit to:

  • Contacting affected individuals within 72 hours to inform them of the breach, the information compromised, actions taken, and ongoing updates.

  • Informing the Information Commissioner’s Office (ICO) where appropriate.

Changes to this Policy

We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on our website and communicated via email to affected parties.

Contact Us

You have the right to access, update, or request the deletion of your personal information. For any inquiries related to GDPR or this Privacy Policy, please contact us at info@himbafragrances.com. We will respond promptly, within one week.

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